Everything you need to know before placing a personalized Signology order.
Personalization & custom work
How do I personalize an item?
Choose your design, size and quantity on the product page, then enter your wording in the required personalization box. Please type names, addresses and dates exactly as you want them printed.
Can I request a custom design or modification?
Yes. Send your idea, preferred colors, wording and any useful reference details to info@signology.net. We will let you know what is possible before you order.
How do I send my logo?
On the Custom Logo Stickers product page, add any design notes in the personalization box. After checkout, we will contact you to collect the best available version of your logo file.
Do you offer bulk or wholesale orders?
Yes. Contact us with the product, size and estimated quantity you need, and we can help with the right option or a custom quote.
Products & ordering
How do I choose the right size or material?
Each product page lists the available sizes, quantities and product-specific details. If you are unsure, contact us before ordering and tell us how you plan to use the item.
Are all products personalized?
No. Look for the “Personalized” badge and the personalization box on the product page. Products without those indicators are sold as shown unless the description says otherwise.
Can I change or cancel an order?
Contact us as soon as possible. Because personalized items may enter production quickly, a change or cancellation is not guaranteed after work has begun or the order has shipped.
Delivery & support
What if tracking says delivered but I cannot find the package?
First check the mailbox, household members, neighbors and any safe delivery locations. Carriers sometimes mark packages delivered shortly before they arrive, so allow one to two business days. If it still has not appeared, contact us with your order number.
What is your return policy?
Eligibility can depend on whether an item is personalized and on the condition of the product. Please review the store policies available at checkout and contact us promptly if your order arrives damaged or incorrect so we can help.
Still have a question? Email info@signology.net or use our contact page.