Shipping policy
Shipping Policy
Every Signology order is made to order and printed in-house in Oswego, Illinois.
Processing time
Orders are printed, cut and packed within 1–3 business days (Monday–Friday, excluding U.S. holidays). Personalized items may take an extra day while we confirm your details. Processing time is in addition to the transit times below.
Domestic shipping (United States)
- Standard – USPS Ground Advantage (tracked): $5.49, estimated 3–5 business days in transit. Free on orders of $50 or more.
- Express – USPS Priority Mail (tracked): $11.99, estimated 1–3 business days in transit.
All domestic orders ship with USPS tracking. You will receive a shipping confirmation email with your tracking number as soon as your order ships.
International shipping
International rates are calculated at checkout based on destination and weight. Customs duties, taxes and import fees are the responsibility of the recipient and are not included in our shipping charges. Transit times vary by country.
Packaging
Stickers, labels and decals ship flat in a rigid mailer to protect them in transit.
Address accuracy
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If a package is returned to us as undeliverable, we will contact you to arrange reshipment; additional postage may apply.
Lost, delayed or damaged packages
If your tracking shows no movement for 7 business days, or your order arrives damaged, email us at info@signology.net with your order number (and a photo, if damaged). We will work with USPS and send a replacement where appropriate.
Questions
Email info@signology.net and we will get back to you within one business day.